BUILDING A SUCCESSFUL CUSTOMER SERVICE CULTURE (Record no. 26004)

MARC details
000 -LEADER
fixed length control field 00495pam a2200157a 44500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140414b2002 xxu||||| |||| 00| 0 eng d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 025.1
Item number MEL
245 ## - TITLE STATEMENT
Title BUILDING A SUCCESSFUL CUSTOMER SERVICE CULTURE
Statement of responsibility, etc. edited by MELLING, M , LITTLE, J
250 ## - EDITION STATEMENT
Edition statement 2002 Ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. LONDON
Name of publisher, distributor, etc. FACET PUBLISHING
Date of publication, distribution, etc. 2002
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER SEVICES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element LIBRARY AND INFORMATION SCIENCE
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element LIBRARY AND INFORMATION SCIENCE
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name MELLING, M , LITTLE, J
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 27151
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Malaviya National Institute of Technology Malaviya National Institute of Technology   27/12/2012   025.1 MEL 67838 15/04/2014 15/04/2014 General Books