CRM at the speed of light (Record no. 64155)

MARC details
000 -LEADER
fixed length control field 00593nam a22001937a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160916b2004 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 00770590575
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number GRE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Greenberg, Paul
245 ## - TITLE STATEMENT
Title CRM at the speed of light
Remainder of title : essential customer strategies for the 21st century
250 ## - EDITION STATEMENT
Edition statement 3rd.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi:
Name of publisher, distributor, etc Tata McGraw -- Hill,
Date of publication, distribution, etc c2004.
300 ## - PHYSICAL DESCRIPTION
Extent 670p.
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations -- Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Electronic commerce.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Relaciones con los clientes -- Administración.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type General Books
Holdings
Withdrawn status Lost status Damaged status Koha normalized classification for sorting Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date last borrowed Koha item type
      658_812000000000000_GRE   Malaviya National Institute of Technology Malaviya National Institute of Technology General Stacks 16/09/2016 2 658.812 GRE 89532 20/02/2019 06/02/2019 General Books