CRM at the speed of light (Record no. 64155)
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000 -LEADER | |
---|---|
fixed length control field | 00593nam a22001937a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 160916b2004 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 00770590575 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | GRE |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Greenberg, Paul |
245 ## - TITLE STATEMENT | |
Title | CRM at the speed of light |
Remainder of title | : essential customer strategies for the 21st century |
250 ## - EDITION STATEMENT | |
Edition statement | 3rd. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi: |
Name of publisher, distributor, etc | Tata McGraw -- Hill, |
Date of publication, distribution, etc | c2004. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 670p. |
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
Personal name | Management. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer relations -- Management. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Electronic commerce. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Relaciones con los clientes -- Administración. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Item type | General Books |
Withdrawn status | Lost status | Damaged status | Koha normalized classification for sorting | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last borrowed | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
658_812000000000000_GRE | Malaviya National Institute of Technology | Malaviya National Institute of Technology | General Stacks | 16/09/2016 | 2 | 658.812 GRE | 89532 | 20/02/2019 | 06/02/2019 | General Books |