TY  - BOOK
AU  - DAHLGAARD, J J
AU  - KANJI, G K
AU  - KRISTENSEN, K
TI  - The Quality Journey
U1  - 658.562 
PY  - 1994///
CY  - Madras
PB  - Productivity Press
KW  -  CONSTANTLY IMPROVE THE SYSTEMS
KW  -  INSTITUTE LEADERSHIP
KW  - MANAGEMENT
ER  -