TY  - BOOK
ED  - MCGRAW HILL COMPANIES, INC
TI  - Dataquest V 11, May 1993: The DQ Gustomer Satisfaction Audit
U1  - 621.3905 
PY  - 1993///
CY  - NEW YORK
PB  - MCGRAW HILL COMPANIES, INC
KW  - DATAQUEST THE DQ GUSTOMER SATISFACTION AUDIT V 11, MAY 1993
ER  -