TY  - BOOK
AU  - PEPPARD , JOE
AU  - ROWLAND, PHILIP
TI  - The Essence Of Business Process Re-Engineering
PY  - 1995///
CY  - NEW DELHI
PB  - PRENTICE HALL OF INDIA PRIVATE LIMITED
KW  -  BUSINESS PROCESS RE-ENGINEERING
KW  - MANAGEMENT
ER  -