TY  - BOOK
AU  - KRISHNA, ANUPAM
AU  - DANGAYACH, G S ; JAIN, RAKESH
TI  - SERVICE FAILURES AND RECOVERY: SOME ISSUES AND CHALLENGES
PY  - 2012///
CY  - JAIPUR
PB  - DEPARTMENT OF MANAGEMENT STUDIES MNIT
KW  -  PROJECT REPORT
KW  -  ANUPAM KRISHNA
KW  -  SERVICE FAILURE -RECOVERY
KW  - MANAGEMENT
ER  -