TY - BOOK AU - MITTAL, M L AU - AGARWAL, G D TI - APPLICATION OF QUALITY FUNCTION DEVELOPMENT IN SERVICE SECTOR PY - 2003/// CY - JAIPUR PB - DEPARTMENT OF MECHANICAL ENGINEERING , MALVIYA NATIONAL INSTITUTE OF TECHNOLOGY KW - PROJECT REPORT KW - M L MITTAL KW - QUALITY FUNCTION DEVELOPMENT KW - MECHANICAL ENGINEERING ER -