TY  - BOOK
AU  - Johnston; Clark; Shulver
TI  - Service Operations Management
PY  - 2022///
PB  - Pearson
UR  - https://ebooks.elibrary.in.pearson.com/wr/overview.html#book/6e536dd7-1bdf-47a6-a8ab-be26e2093e7a?fromMyLibrary
ER  -