TY  - BOOK
AU  - JAUHARI, VINNIE
AU  - DUTTA, KIRTI
TI  - Services: Marketing, Operations, and Management
SN  - 9780195689082
U1  - 658.8 
PY  - 2010///
CY  - New Delhi
PB  - OXFORD UNIVERSITY PRESS
KW  -  MANAGEMENT
KW  -  MARKETING
KW  - SERVICES
ER  -