TY  - BOOK
AU  - BESTERFIELD, DALE
AU  - BESTERFIELD, GLEN
AU  - BESTERFIELD-MICHNA, CAROL
TI  - Total Quality Management
SN  - 9788131732274
U1  - 658.4013 
PY  - 2011///
CY  - New Delhi
PB  - Pearson Education
KW  -  QUALITY MANAGEMENT
KW  - MANAGEMENT
ER  -