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by BERGMAN, BO | KLEFSJO, BENGT.

Edition: 2 Ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Overseas Press 2006Availability: Items available for loan: Malaviya National Institute of Technology (1)Call number: 658.4013 BER,E-2.

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Quality : from customer needs to customer satisfaction / Bo Bergman; Bengt Klefsjö

by Bergman , Bo | Klefsjo , Bengt.

Edition: 2nd.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Overseas Press India Pvt. Ltd. 2006Availability: Items available for loan: Malaviya National Institute of Technology (2)Call number: 658.812 BER, ... Items available for reference: Malaviya National Institute of Technology: Not for loan (1)Call number: 658.812 BER.

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