000 00359pam a2200133a 44500
008 140414b1994 xxu||||| |||| 00| 0 eng d
100 _aBOLLING FREDRIC G
245 _aThe Art Of Acheiving Quality
_c
260 _aHAMPSHIRE
_bGOWER
_c1994
650 _a CULTURE CUSTOMER TEAMWORK CONFORMANCE
650 _aMANAGEMENT
690 _aMANAGEMENT
906 _a11587
999 _c11168
_d11168