000 00430pam a2200145a 44500
008 140414b1998 xxu||||| |||| 00| 0 eng d
100 _aCAMPANELLA JACK
245 _aPrinciples Of Quality Costs
_bPrinciples , Implementation And Use
_c
250 _aTHIRD Ed.
260 _aNew Delhi
_bPrentice' Hall of India
_c1998
650 _a SERVICE/SOFTWARE CASE STUDIES
650 _aMANAGEMENT
690 _aMANAGEMENT
906 _a12171
999 _c11726
_d11726