000 00451pam a2200145a 44500
008 140414b2003 xxu||||| |||| 00| 0 eng d
082 _a658.8343
_bHAZ
245 _aCapturing Consumer Competence
_cedited by HAZARIKA, ANJALI
260 _aNew Delhi
_bTata McGraw-Hill
_c2003
650 _a CUSTOMER AS A PARTNER IN CREATING VALUE
650 _aMANAGING INSTITUTIONAL CUSTOMERS
690 _aMANAGEMENT
700 _aHAZARIKA, ANJALI
906 _a12478
999 _c12025
_d12025