000 00419pam a2200157a 44500
008 140414b1997 xxu||||| |||| 00| 0 eng d
082 _a658.406
_bTEN
100 _aTENNER, ARTHUR R
245 _aProcess Redesign
_c
260 _aNew York
_bAddison-Wesley
_c1997
650 _a REENGINEERING (MANAGEMENT)
650 _aTOTAL QUALITY MANAGEMENT
690 _aMANAGEMENT
700 _aDETORO, IRVING J
906 _a12551
999 _c12097
_d12097