| 000 | 00392pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 140414b2002 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8174462678 | ||
| 082 |
_a658.8 _bSHA |
||
| 100 | _aSHANKER, RAVI | ||
| 245 | _aServices Marketing | ||
| 260 |
_aNEW DELHI _bEXCEL BOOKS _c2002 |
||
| 300 | _a656p. | ||
| 650 | _aSERVICE INDUSTRIES --MARKETING | ||
| 690 | _aMANAGEMENT | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c12997 _d12997 |
||