000 00378pam a2200145a 44500
008 140414b2012 xxu||||| |||| 00| 0 eng d
100 _aVERMA, HARSH V
245 _aServices Marketing
_c
250 _a2 Ed.
260 _aNew Delhi
_bDORLING KINDERSLEY (INDIA) PVT LTD
_c2012
650 _a SERVICES MARKETING
650 _aMANAGEMENT
690 _aMANAGEMENT
906 _a51779
999 _c47195
_d47195