| 000 | 00359pam a2200121a 44500 | ||
|---|---|---|---|
| 008 | 140414b2001 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aGREENBERG, PAUL | ||
| 245 |
_aCRM at the Speed of Light _c |
||
| 260 |
_aNew Delhi _bTATA MCGRAW-HILL PUBLISHING COMPANY LIMITED _c2001 |
||
| 650 | _aCUSTOMER RELATIONSHIP MANAGEMENT | ||
| 690 | _aMANAGEMENT | ||
| 906 | _a52081 | ||
| 999 |
_c47487 _d47487 |
||