000 00370pam a2200121a 44500
008 140414b2002 xxu||||| |||| 00| 0 eng d
100 _aBANK, JOHN
245 _aThe Essence Of Total Quality Management
_c
260 _aNEW DELHI
_bPRENTICE HALL OF INDIA PRIVATE LIMITED
_c2002
650 _aTHE ESSENCE OF TOTAL QUALITY MANAGEMENT
690 _aMANAGEMENT
906 _a52326
999 _c47715
_d47715