| 000 | 00529nam a22001697a 4500 | ||
|---|---|---|---|
| 008 | 210319b ||||| |||| 00| 0 eng d | ||
| 082 | _a658 | ||
| 100 | _aAnupam, Krishna (2008RMB901) | ||
| 245 |
_aService failures and recovery: some issues and challenges _b: a thesis report |
||
| 260 |
_aJaipur _bDepartment of Management Studies, MNIT _c2012 |
||
| 300 | _axv,308p. | ||
| 650 | _aManagement Studies | ||
| 650 | _aService recovery | ||
| 700 |
_aDangayach, G.S. _eSupvr. |
||
| 700 |
_aJain, Rakesh _eSupvr. |
||
| 942 |
_cTS _2ddc |
||
| 999 |
_c67502 _d67502 |
||