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CRM at the speed of light : essential customer strategies for the 21st century

By: Greenberg, Paul.
Material type: materialTypeLabelBookPublisher: New Delhi: Tata McGraw -- Hill, c2004Edition: 3rd.Description: 670p.ISBN: 00770590575.Subject(s): Management | Customer relations -- Management | Electronic commerce | Relaciones con los clientes -- AdministraciónDDC classification: 658.812
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Item type Current location Call number Status Date due Barcode
General Books General Books Malaviya National Institute of Technology
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658.812 GRE (Browse shelf) Available 89532

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