CRM at the speed of light : essential customer strategies for the 21st century
By: Greenberg, Paul.
Material type:
BookPublisher: New Delhi: Tata McGraw -- Hill, c2004Edition: 3rd.Description: 670p.ISBN: 00770590575.Subject(s): Management | Customer relations -- Management | Electronic commerce | Relaciones con los clientes -- AdministraciónDDC classification: 658.812
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
General Books
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Malaviya National Institute of Technology General Stacks | 658.812 GRE (Browse shelf) | Available | 89532 |
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