Design and Management of Service Processes Keeping Customers for Life
Material type: TextPublication details: New York Addison-Wesley 1996 Subject(s): TQM | PRODUCTION PLANNING | SERVICE INDUSTRIES--QUALITY CONTROL | CUSTOMER SERVICES--MANAGEMENT | MANAGEMENTDDC classification: 658.812Item type | Current library | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
General Books | Malaviya National Institute of Technology | 658.812 RAM (Browse shelf(Opens below)) | Available | 57100 |
There are no comments on this title.