Design and Management of Service Processes Keeping Customers for Life
Material type:
TextPublication details: New York Addison-Wesley 1996 Subject(s): TQM | PRODUCTION PLANNING | SERVICE INDUSTRIES--QUALITY CONTROL | CUSTOMER SERVICES--MANAGEMENT | MANAGEMENTDDC classification: 658.812
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
General Books
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Malaviya National Institute of Technology | 658.812 RAM (Browse shelf(Opens below)) | Available | 57100 |
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