Design and Management of Service Processes Keeping Customers for Life
Material type:
TextPublication details: New York Addison-Wesley 1996 Subject(s): TQM | PRODUCTION PLANNING | SERVICE INDUSTRIES--QUALITY CONTROL | CUSTOMER SERVICES--MANAGEMENT | MANAGEMENTDDC classification: 658.812
| Item type | Current library | Call number | Status | Date due | Barcode |
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Malaviya National Institute of Technology | 658.812 RAM (Browse shelf(Opens below)) | Available | 57100 |
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| 658.81 JOB SELLING AND SALES MANAGEMENT | 658.81 STI,E-5 Sales Management : | 658.812 MAT Integrating Service Strategy in the Manufacturing Company | 658.812 RAM Design and Management of Service Processes | 658.812 TIW The Essential Guide to Knowledge Management | 658.812 WAL Customer first | 658.812 WAL, C-1 Customer First |
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